I contacted the dealership and spoke with my salesman, Jon Ceron. I noticed it when I left it out in the sun a couple weeks later as the sun/heat acted as a catalyst and accelerated the reaction, which ultimately left white swirls and scuffs all over my new car hood.
Camino real chevrolet dealer manual#
It clearly states in the manual DO NOT polish the hood or use any type of solvent or abrasive formulas.
Purchased a new 2019 Camaro SS 1LE here and Camino Real polished the matte black hood which permanently damaged it. Absolute xxxxxxxx and don't even have the decency to call me literally the main manager said deal with the sales agent I won't talk to you. Now they get the MSO in and are holding it hostage until I pay the credit card chargebacks with a cashiers check so there is no recourse. suddenly the manager is calling and trying to get it rushed delivered to me, after he berated me saying I should have know these things and clearly only doing anything because I disputed the payments. Until I disputed my credit card payments. well I've got a temp permit right? WRONG I drove the car 2 weeks before realizing they didn't even give me that and when I called to complain they were never there and no one would call me back. They lost the MSO to my brand new car and lie to me saying that they're in California and they are the only Chevy dealer I've ever heard of in the country that doesn't receive them with delivery of the vehicle and it could be 6-8 weeks to get the MSO to even beable to title my new vehicle. Ok I want it covered under warrant.oh no no can't do that and I'm offered $150 to fix it myself?!? Then the real problems started. and they claim thats how they deliver cars and that the paint damage came from the factory. sweet! WRONG.They let some xxxxxx at the dealership drive my brand new car and deliver me a car with 300 miles and paint damage to it. They told me they would "courtesy deliver it to me" and that it would be "loaded up" in the morning for delivery in Las Vegas. I live out of state and would be taking the car out of state and told them that from day 1 when I placed the order a year ago. Then it's "it needs to be off the lot in 2 days it can't stay here" after I just paid $73k in cash. So I rush give them credit cards to pay for part of it so they won't sell it and cancel work to get to the bank the next day to make sure it's paid for in full. you have til tomorrow to pay for it before we put it on the lot to sell it. Then I get the call randomly mid day hey your car came in. Fine quickly put in my order and that's the last I hear, no updates nothing. they call me up at 3pm and tell me I have til 5pm to put in my order or lose my spot in line.
Ordered a brand new 2023 Corvette and waited a year for it. First new car purchase in my life and probably my last after the experience with this shady dealership.
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